help desk

How to Order

All products featured on this website are available to order online. We have a simple and fast shopping path and by ordering online, you are helping to keep our costs to a minimum and our prices keen!

Pricing & Payment Policy

We operate a transparent pricing policy and as such all of our prices include applicable taxes such as VAT. We accept all major credit and debit cards on this website. Please note that that as this store is managed and provided by Sweatband.com Ltd, your credit card statement will reflect this name for all purchases made on the site.

Our policy is to only charge a credit card when the goods ordered are in stock and ready to ship.

Delivering Your Goods

We aim to deliver all orders as quickly as possible with the vast majority of small items being delivered within 2-3 working days. As a maximum, you should allow 30 days for delivery of your order. If any items that you order are out of stock, we will contact you on either your provided e-mail address or the phone number in order to advise you of this and to offer suitable advice and alternatives.

When you purchases larger items from us that have a weight of over 30 Kg, we will contact you before processing your order to arrange a mutually convenient delivery date.

Returns

Please see our full returns policy here. You may also be interested in our money back guarantee policy.

Privacy Policy

We take your privacy very seriously – for details of our Privacy Policy, please click here.

Terms & Conditions

Our full terms and conditions can be viewed here.

Contact Us

You can reach us using the following methods: Clients enquiries about an existing order: 0845 643 6409 (during normal office hours)
Product advice / telephone order: 0845 643 6408 (during normal office hours)

Affiliates

Sweatband.com is one of the web’s favourite active sports equipment Retailers! Our range covers multiple sports and includes tennis, badminton, squash and fitness equipment as well as many other items such as snooker, pool and table football tables. All major brands are represented including Head, Wilson, Nordic Track, Suunto, and Slazenger to name but a few. Unlike many Internet retailers, Sweatband.com has a trading history spanning the best part of a decade and has served many tens of thousands of customers, from private individuals to clubs, coaches, sports professionals and celebrities, across the UK.

Why join Sweatband.com affiliate programme?

• We provide customers with the information they need to make an informed choice, helping to increase conversions on the site

• We aim to offer the best prices with a first class service giving customers the confidence to buy from us.

• Our website is very easy to use

• Our prices are extremely competitive

• Most of our equipment, even larger items such as exercise bikes are delivered within 2-3 days and free of charge

• We offer all our customers a no quibble 10 day money back guarantee on everything that we sell giving our customers absolute peace of mind.

• We are always adding to and increasing our product ranges to ensure that conversion levels remain high

• This is a zero risk way for you to generate more revenue

What options do I have to promote Sweatband.com?
 
There are two affiliate programmes that affiliates can join in order to promote Sweatband.com.

You can join our in-house programme by clicking HERE, or if you prefer to work with a network we have teamed up with one of the UK’s highest rated networks, Paid On Results.

To join our Paid On Results programme please click HERE. Both programmes pay a commission of 5% of all sales (excluding VAT & shipping) and work to a 30 day cookie.

Simply choose whether you’d like to work with us direct, or via Paid On Results.