This is a great bit of kit- durable, solid, silent. It is very BIG - moving it is impossible without calling in an army. ha! My girlfriend and I thoroughly enjoy using it, though we should use it more often really! It was assembled upon delivery at a surcharge for us, the engineers were professional and polite arriving in a timely manner and taking away all packaging. The machine is exactly as advertised with the only negative comment being on the fan and sound quality of the speakers- but this is by no means a reflection on the quality of the product itself. Love the trainer- Happy customers - oh we also really liked the salesman at the showroom- he was very knowledgeable and funny!