This machine is sent straight from heaven. Unfortunately in 2006 I suddenly became very ill with a rare immune disease. No more standing, walking and running. My illness ate up the protective layer around my nerve endings creating such a considerable amount of pain that even putting on clothes is a nightmare. After recovering from the first bout of the illness I attempted many forms of exercises but I had to give them all up, because I was in way to much pain to do any of them. The sudden lack of ANY form of movement together with huge amounts of strong painkillers and antidepressants also made me put on weight. Misery beyond imagination. I discovered the DKN XC-230i. It was love at first sight because I could immediately spot 3 things: It would not put strain on my very sore knees, it would just about fit in our small available space and most importantly for me, there would be no “hitting the ground” impact on the soles of my feet as these remain stable on the footplates throughout the workout. I ordered it from sweatband.com 2 weeks after researching everything I could find about it and similar equipment (which does not compare!). The sweatband team, I must add, are amazing. After delivery and installation I had some issues with a noise the machine was making and you could not imagine a more helpful team, from the guys on the phone all the way to the technicians, every concern I had, got addressed straight away. For that alone I would recommend that you buy your equipment with them: because I simply cannot imagine any other company offering this level of customer service. Straight from spending 98% of my time in a lying position I was able to stay on it for 3 minutes. A bit later 5. Then 10. Today 20 mins.It is LITERALLY going2 be the difference between hell & a life worth living.